Privacy Policy

This Privacy Policy explains how GetIntoTech Solutions (“GetIntoTech”, “we”, “us”) collects, uses, stores and shares personal information when you use our website, create an account, request a quote, contact us, or otherwise interact with our online services.

We are based in Ghana and process personal data in connection with operating getintotechsolutions.com and delivering our professional technology services.

1. Data controller

GetIntoTech Solutions is responsible for the personal data described in this policy.

Email: info@getintotechsolutions.com
Phone: +233 55 386 9190 · +233 55 781 7515

2. Information we collect

Depending on how you use our site, we may collect:

Identity and contact data — name, email address, phone number, organisation name and type
Account data — login identifiers, password hash (we never store plain-text passwords), profile avatar URL if provided
Google Sign-In data — if you choose Google login: name, email and profile picture that Google shares for authentication
Enquiry and quote data — messages, project descriptions, selected services, budget range, timeline, website URL and other details you submit via contact or quote forms
Newsletter data — email address when you subscribe
Chat assistant data — questions and messages you send through the on-site assistant, stored so we can improve support and review conversations
Technical data — IP address, browser type, device information and basic server logs needed to operate and secure the website
Preference data — theme (dark/light) and similar UI preferences stored locally or in session

We do not intentionally collect sensitive categories of data (such as health or biometric data) through this website. Please do not submit such information in free-text forms unless it is necessary for a project and you have agreed that with us in writing.

3. How we collect data

Directly from you (forms, account registration, email, phone, WhatsApp)
From Google when you use Google Sign-In
Automatically through cookies, sessions and server logs when you browse the site

4. Why we use your information

We use personal data to:

Respond to enquiries and quote requests
Create and manage your account
Deliver and support projects you engage us for
Send operational messages (e.g. account or project updates)
Send newsletters only if you have subscribed
Operate, secure and improve the website and chat assistant
Comply with legal obligations and enforce our Terms of Service

We do not sell your personal information. We do not use third-party advertising trackers on this site for the purpose of selling ads against your profile.

5. Google Sign-In

If you sign in with Google, we receive basic profile information (typically name, email and avatar) solely to authenticate you and create or match your site account. We do not request access to your Gmail, Drive or other Google content. You can disconnect Google access via your Google account settings and contact us to close your GetIntoTech account.

6. Cookies and similar technologies

We use:

Session cookies — to keep you logged in and maintain security of your session
Preference storage — e.g. local storage for theme preference

These are necessary or functional for the site to work as expected. You can clear cookies and site data in your browser; doing so may log you out or reset preferences.

7. Sharing of information

We may share personal data only with:

Service providers who host our website, email or infrastructure, under obligations to protect the data
Professional advisers (e.g. accountants or lawyers) when required for legitimate business or legal reasons
Authorities when required by Ghanaian law or a valid legal process

Staff and contractors of GetIntoTech access personal data only as needed to perform their duties.

8. International transfers

Our primary operations are in Ghana. Some infrastructure or tools (for example cloud hosting or Google authentication) may process data in other countries. Where that happens, we take reasonable steps appropriate to the service and the sensitivity of the data.

9. Retention

Accounts — kept while your account is active; deleted or anonymised on verified request where feasible
Contact and quote records — kept as needed to handle your request and for legitimate business records (typically up to several years)
Newsletter — until you unsubscribe
Chat logs — retained for quality and security, then deleted or aggregated on a reasonable schedule
Server logs — retained for a limited period for security and diagnostics

10. Security

We use reasonable technical and organisational measures, including password hashing, access-controlled administration areas, and HTTPS where configured on the hosting environment. No method of transmission or storage is 100% secure; please use strong unique passwords for your account.

11. Your choices and rights

Subject to applicable Ghanaian law, you may request to:

Access the personal data we hold about you
Correct inaccurate data
Delete your account or specific data where we are not required to keep it
Unsubscribe from marketing emails (newsletters) at any time

To exercise these rights, email info@getintotechsolutions.com from the address associated with your account or enquiry. We may need to verify your identity before fulfilling a request.

12. Children

Our website and professional services are directed at organisations and adults. We do not knowingly collect personal data from children under 16 through this website. If you believe a child has provided us data, contact us and we will take appropriate steps.

13. Third-party links

Our site may link to external sites (including social profiles). Their privacy practices are their own. Review their policies before providing data to them.

14. Changes to this policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The “Last updated” date at the top will be revised when we do. Significant changes may also be highlighted on the website where appropriate.

15. Contact

Privacy questions or requests:
info@getintotechsolutions.com
+233 55 386 9190 · +233 55 781 7515